Frequently asked questions
Why is Papilia charging for this service?
Simply stated, Papilia will save you time and money while maximizing your trip experience. We save you time by doing all the research for you. There is no need to spend multiple hours and days preparing for your trip, looking for authentic experiences, and then wondering if your information is accurate. Our packing list is meant to fit in a carry on, forget about checking in your bags! We also provide you with shopping advice so you are fully prepared with everything you need before your trip.
How long will it take to receive my itinerary?
Expect to receive your itinerary in seven days. Our team takes the time to personalize your itinerary by incorporating the weather, culture, spending habits, your interests as well as any other concerns you would like us to address.
Do I need to speak with a member of the Papilia team in order to receive my itinerary?
You will still receive an personalized itinerary from our team even if you do not speak with a member of the Papilia team. However, speaking with a team member allows us to further customize your itinerary.
What if I am not satisfied with my itinerary?
We apologize ahead of time, and we are committed to satisfying your needs. If you are still not satisfied, we will refund the full amount.
Do you plan to book travel in the future?
We are in the process of evaluating this option. If you have an opinion about this, we would love to hear from you!
How is my information used?
Further detail is available in the Terms and Conditions section below. We use the information you provide us to customize your itinerary. It's all about maximizing your trip experience!
Where does the information come from, and why is it authentic?
Authenticity is key. The destination information comes from a combination of personal experiences and through local ambassadors. We are also in the process of partnering with local activity partners to provide you with experiences that will create memories for a lifetime.
What services do you offer businesses?
We have experience working with companies on how to conduct successful business meetings. Before conducting these sessions, we conduct a needs assessment to provide the guidance to your company. You will receive personalized training on how to breakthrough cultural barriers to build trust and develop relationships that will benefit the goals for your company. We have applied knowledge working throughout Asia, Africa, the Americas, and the Middle East.
How are you maintaining a sustainable footprint?
Cultural awareness is everything. We pride ourselves on preparing you for your destination. By providing you with cultural information, we aim to create awareness, appreciation, and a meaningful connection to other cultures.
terms and conditions
Typical Information Papilia Collects About You
Travel Activities and Interests
How Papilia Uses Your Information
Personalizing your packing, shopping, and cutlure guide
Sending you exclusive promotions and offers
Adding your email address to the Papilia newsletter
Who Papilia Shares Your Information With
Team members working on traveler itineraries
When To Expect Your Itinerary From Papilia:
We take an average of 7-10 days to provide you with a personalized itinerary. The number of destinations also impact our turn around time.
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